Delivery Info
What is a default shipping address?
You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.
Can I have more than one billing address?
No. You cannot have more than one billing address. But you can change your billing address by editing it.
How do I check the status of my order?
To check the status of an order, click on the Order Status link. If you know your order number and the type of transaction (orders, quotations or return orders), enter it and click on the Submit button. To view multiple orders, enter the purchase order number if provided by you or select the display type from the drop-down list and specify the desired period. All the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made.
How do I cancel an order?
To cancel an order, you must contact our customer service executive on +94 114274535 or +94773977255 through telephone or by mail premiumcomputertechnology@gmail.com, they will give you further information. Subject to approval and fees.
Payment Options
There are various payment options available at the Online Shop such as Credit Card, Cash On Delivery (applicable for City limit customers), Direct deposit, etc. using which you can place an order. Select the option most suitable to you in the “Payment Method” area while creating an order. You can send us the payment to our address. Please make sure to quote the correct order number when sending your payment. If you need any further assistance, please contact our Customer Service Department.
Tracking your order
Click on the Order Status link provided in the Services menu. If you know your order number and the type of transaction (orders, quotations or return orders), enter it and click on the Submit button. To view multiple orders, enter the purchase order number if provided by you or select the display type from the drop-down list and specify the desired period. All the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.